Our tools to achieve industry leading quality standards are three-fold:
- continuous education of our personnel on all aspects of quality issues and at all levels of the company, incl senior management
- continuous investments in quality improving equipment and software, leading to improved preventive measures and better analytical methods
- regular quality audits, both those needed to receive ISO 9001:2000 and ISO 22.000:20005 certification and those imposed by our customers, within the framework of their own quality audits
A recent example illustrates Kore’s drive for quality improvement. On January 1st, 2007, Kore’s new Warehouse Management System went on-line to enable the company to meet the latest stringent EU regulations on matters of product traceability: this system required a large amount of education of the personnel at all levels of the organization, strengthening of the IT department, new hardware and software, new procedures. A recent quality audit by a large customer, focusing on this very aspect of quality management, confirmed that the new criteria were met.